Preseem Video from ISPAmerica 2026

In this interview, Dan discusses how Preseem helps wireless and fiber operators worldwide improve network quality of experience and streamline operations. The conversation covers how AI is being integrated into customer support roles to help non-technical staff handle complex tasks more effectively. Dan shares insights on current market trends for 2026, emphasizing AI’s natural application … Read more

BGP troubleshooting for the network operator

Interconnection

I recently wrote an article called “The Mess we call BGP. I received several questions about how I go about monitoring BGP and knowing how traffic flows. More importantly, to know when it goes wrong and how to deal with it. In this post, I will go over some of the philosophies, tools, and methods … Read more

My 49″ widescreen monitor experience

Being a geek, I am always looking for new ways to improve my setup. Most of what I work on these days are ISP networks. Over the years, I have tried many different monitor setups. The latest iteration of my setup has replaced my 34″ Acer curved widescreen and a dell side car rotated 90 … Read more

Categories updated and site changes

I have distilled down many of the categories on this site to just a handful. This should help my readers find and keep track of topics. For a while I have used categories instead of tags. Its a by-product of using WordPress for over 15 years now. You don’t know what you don’t know. On … Read more