As Internet Service has evolved so have the service offerings of Internet Service Providers (ISPs). Not too long ago the majority of ISPs were providing USENET feeds. If you remember those you have been at this for a long time.
For those of you just getting started or wanting to do an evaluation on your network here are some thoughts on services you should or should not be providing.
Let’s dive into the short list
DNS – Must Have
You should be running your own Doman Name Service (DNS) resolvers. There are many benefits to you and your customers.
e-mail – Don’t worry about offering
The advent of free or low-cost e-mail services has seen a rapid decline in the need for ISPs to their customers. For ISPs who offer e-mail, it is a service that generates many trouble tickets. From SPAM complaints all the way down to them not receiving emails. Leave offering email to customers to the GMAIL folks of the world.
Web-Site Hosting – Optional
If you are a Managed Service provider (MSP) then web-hosting can be a lucrative business. With web-site hosting also comes e-mail hosting.
Voice Over IP (VOIP) is a hot topic these days. Many grants mention the ability to provide voice services as a requirement. Outsource this to providers such as Atheral.
Thats it! There are many other services you could extend to customers. There are also services which are not public facing you might want to run. Radius is on example of services you would run internally. As a service provider you should be spending as much effort on delivering solid access to your customers. Other services can be found by the end users themselves from dedicated services.
Just a hint of some new topics for the blog coming soon. Can you say #QOE? Those of you who attended the Cambium presentations at #WISPAPALOOZA2021 probably know what this is. More details are on the way.
John from Subcarrier does an interview at a tradeshow a few years ago.
Some various install photos over the years. Mainly wireless Internet but some ham radio and two-way stuff in here. Some of the quality isn’t so great due to the age of the photos.
Magnet mount for a wireless antenna. This particular mount has a Ubiquiti dish on it.
The following is an extensive list of distributors who sell products related to the Wireless Internet Service Provider (WISP) space. This not a total list, but an extensive list. If you are not on this list or want to add your own description then donations are always welcome. It takes time to make these lists and there is nothing more motivating than some Paypal donations (https://paypal.me/j2sw).
- ISP Supplies
Texas-based distributor carrying a big number of product lines such as Cambium, Mikrotik, Airspan, and many others
- Baltic Networks
- Double Radius
- Last Mile Gear
- Roc Noc
- Surplus Wireless Gear
- Wav Wireless
Last Updated: 10 January 2020
I have a few nitpicky things and the video seems a little contrived, but it’s decent nonetheless. WISPs are not really mentioned, but others are not as well.