BGP troubleshooting for the network operator

Interconnection

I recently wrote an article called “The Mess we call BGP. I received several questions about how I go about monitoring BGP and knowing how traffic flows. More importantly, to know when it goes wrong and how to deal with it. In this post, I will go over some of the philosophies, tools, and methods … Read more

Management networks and the Internet Service Provider (ISP)

Most ISPs don’t start with a management network. Instead, they add it later as the network expands. They add a router, an OLT, some core switches, and a few servers. Everything runs smoothly—until it suddenly doesn’t. Then someone asks a tough question, usually during an outage: If the main network goes down, how do we … Read more

What Network Time Protocol Is and Why You Should Care

hourglass on brown wooden frame

If you manage a network and haven’t considered synchronizing your devices with the NTP protocol, this article is for you. Logs, BGP sessions, RADIUS accounting, DHCP leases, syslog, NetFlow, security alerts. Every one of them depends on accurate time. Network Time Protocol, usually called NTP, is the protocol that keeps clocks in sync across IP networks. It runs over UDP port 123.

AI-Driven Network Operations: What’s Real and What’s Marketing for ISPs

AI matrix head clipart illustration

This is the second installment in my series about the modern Internet Service Provider. The term AIOps gets thrown around liberally, and it’s worth being precise about what machine learning actually does well in network operations versus where it’s still a pipe dream. Where ML Delivers Measurable Value Today Anomaly detection is the most mature … Read more

The Modern ISP Network: Architecture, Challenges, and What’s Next for Internet Service Provider Infrastructure

AI matrix head clipart illustration

You’re managing a network that deals with more traffic than ever before. Your subscribers stream 4K video, work from home using cloud-based tools, and rely on applications where even a slight delay matters. The systems you have now are working, but the reality is that the network design you use today won’t be enough for the next five years.